準備中です / Coming soon

I lost the device that was logged into the Teachme Series. What should I do?

2026-10-09 07:26:37 UTC 2026-11-02 10:47:07 UTC

Follow the steps below to temporarily suspend (lock) your account and prevent unauthorized use by third parties.

Suspending an Account

By "suspending" an account that is logged in on a lost device, all devices currently logged in will be forcibly logged out, and logging back in will no longer be possible.

Related: Suspend an Account (Web Browser)
https://teachme.jp/8/manuals/51167121

- Logging in from any device will be disabled across all products.
- If the lost device is found, resuming the account will allow you to log back into each product.

If an Administrator's Device is Lost

An Administrator's account cannot be suspended.
If an Administrator's device is lost, please reset the Password.
Resetting the Password will invalidate the login on all devices currently logged in.

Related: Administrator Resets a Password (Web Browser)
https://teachme.jp/8/manuals/51167142


Powered by Zendesk